Course Overview

If you enjoy practical work involving computer hardware and other technology, this course will help take you further in your IT career.

You learn more about the core concepts of IT, especially in the areas of hardware, operating systems, database administration and networking. You find out how to construct and manage a database and build a network in a multi-user environment.

This course also has a strong focus on technical support. You learn how to identify issues and find solutions to a range of user problems.

Smart, adaptable problem solvers with sound IT skills are always in high demand. If you're keen to further your studies in IT, check out our IT Study Pathways Diagram to see what your IT study journey can look like.

Upon successfully completing the requirements you'll receive the award of:

  • New Zealand Diploma in Information Technology Technical Support (Level 5)

Additional awards included:

  • New Zealand Certificate in Information Technology (Level 5)
Locations Rotorua
Next intake Feb 2021 View more details
Study options

1 year full-time, including holidays (if applicable)

If you have already completed the New Zealand Certificate in Information Technology (Level 5), you can finish this course in 18 weeks (full time).

Part-time study available
Total credits 120
StudyLink assistance Available
Indicative Fees No tuition fees (TTAF funded) for domestic students View full fees information

To see the information for international students change your location using the button at the top right of the screen.

Career opportunities

  • computer technician
  • help desk and technical support officer
  • entry level network administrator or network engineer
  • applications support analyst role

Topics you'll cover

  • Information Technology Operations
  • Fundamentals of Programming and Problem Solving
  • Professional Practice
  • Enterprise
  • Database Administration
  • Introduction to Networks
  • Operating Systems
  • Technical Support

Course Fees

Indicative Fees * No tuition fees (TTAF funded) for domestic students

* Important fee information, and hints and tips

Help with fees

Are you Eligible for Free Fees?

There are several ways to take advantage of free study at Toi Ohomai. Find out how on our Fees Free FAQ page.

Student Loans and Allowances

This course meets the requirements for student allowance and student loan applications through StudyLink.

  • A student loan helps to pay for your course fees (the compulsory fees), study materials e.g. books, equipment, and living costs. You'll have to pay this money back.
  • A student allowance is a weekly payment that can help with your living expenses while you’re studying. You don't have to pay the money back.

Find out more and apply at studylink.govt.nz

Scholarships

Scholarships are one way you might be able to get some financial help. Any scholarships specifically related to this course are shown below, otherwise check out the full list of scholarships promoted by Toi Ohomai.

Course Entry Information

Entry criteria

Information Session/Interview

You’ll be invited to an information meeting prior to Toi Ohomai offering you a place. This is your opportunity to find out more about the course content and to make sure you're on the most appropriate course for your career aspirations and current level of experience.

Standard Entry Criteria

Admission, entry, selection, and enrolment into programmes will be in accordance with the Academic Regulations and/or, where approved, specific programme regulations.

For Levels 5, 6 and 7 certificate or diploma, domestic students under 20 and all international students must have:

NCEA Level 2 with passes in English/Te Reo Māori or education achievement at least equivalent to NCEA Level 2 and a minimum of 42 credits at level 3; OR

Evidence of ability to complete academic requirements for the programme.

Other Considerations

You are recommended to hold one of the following qualifications, or equivalent skills and experience:

English language requirements

Level 5 certificate or diploma IELTS Academic score of 5.5 with no band score lower than 5 or completed NZ Certificate in English Language Level 4 with the Academic Endorsement or meets a relevant English Proficiency Outcome as outlined by NZQA.

Course Locations and Intake Information

Location Campus Start Date
Rotorua Mokoia Campus 22 Feb 2021 Apply now
Rotorua Mokoia Campus 19 Jul 2021 Apply now
Rotorua Mokoia Campus 22 Nov 2021 Apply now

Study options

  • 1 year full-time, including holidays (if applicable)
  • If you have already completed the New Zealand Certificate in Information Technology (Level 5), you can finish this course in 18 weeks (full time).
  • Part-time study available

Important dates

View calendar of start dates and events

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Further Study Options

Courses Offered at Toi Ohomai

New Zealand Diploma in Networking Level 6 course thumbnail image

New Zealand Diploma in Networking (Level 6)

New Zealand Diploma in Software Development Level 6 course

New Zealand Diploma in Software Development (Level 6)

Courses Currently Under Development at Toi Ohomai, or Offered at Other Institutions

  • New Zealand Diploma in Systems Administration (Level 6)
  • New Zealand Diploma in Database Administration (Level 6)
  • New Zealand Diploma in Information Systems (Level 6)