Health Centres (Te Whare Hauora)

Our Health Centres at Mokoia Campus (Rotorua) and Windermere Campus in (Tauranga) offer on-site free healthcare service to Toi Ohomai | Te Pūkenga students and staff.

We offer the services of kaitiaki nurses, counselling services and referrals to internal and external support services. All of our services are confidential.

Services at Mokoia Campus and Windermere Campus

The healthcare services include:

• Kaitiaki Nurses
• Counselling services
• Doctor appointments
• Health advice
• Immunisations/vaccinations
• Treatment of minor injuries and wounds
• Health screening (asthma, blood pressure checks, blood sugar checks)
• Sexual health services
• Support with mental health issues such as stress, anxiety or other challenges you may be facing
• Smoking cessation support
• Referrals to internal and external healthcare and wellbeing services and support
• Mental Health Kaitiaki Practitioner

Windermere Health Centre (Tauranga) Mokoia Campus Health Centre (Rotorua)

Services to our Regional Campuses

Health and counselling services are available during the term times on specified days at the Taupō, Tokoroa, Waipā and Whakatāne campuses (see service hours for the relevant campus in contacts below).

The healthcare services include:

• Katiaki Nurse
• Counselling services
• Remote doctor appointments via phone
• Health advice
• Treatment of minor injuries and wounds
• Assessment and support for minor illness
• Health screening (asthma, blood pressure checks, blood sugar checks)
• Sexual health services
• Support with mental health issues such as stress, anxiety or other challenges you’re facing
• Smoking cessation support
• Referrals to internal and external support
• Mental Health Kaitiaki Practitioner

Regional Campuses Healthcare Services Timetable

Mental Health Kaitiaki Practitioner

We have two experienced and skilled mental Health Nurses who can support with:

• Assessing and supporting students with mental health challenges
• Stress and anxiety management
• In-class mental health workshops
• Regular mindfulness sessions
• Referral to external health organisations

Make an appointment with a Mental Health – Kaitiaki Practitioner on campus or remotely by stopping by Te Whare Hauora - Health Centre, emailing [email protected] or contacting 073468883 (Mokoia) or 075578756 (Windermere)

Free Counselling Services 

Our counselling service provides ākonga with short-term counselling support. These sessions are free for all ākonga and are approximately 50-60 minutes long. 

This confidential service allows you to discuss your concerns and emotions in a safe place.

For many, one to two sessions may be enough, but if you do need more we can discuss this with you and develop a plan or offer referrals if appropriate.

Counselling Services include:

• Face-to-face appointments 
• Phone appointments
• Online web-based appointments (via Zoom)

How to make an appointment

To make an appointment and for more information, please see the below campus specific contact details. 

Feel free to emailing [email protected] for redirection to a suitable service.

To assist us with your query, please include in your email your full name, Student ID, campus location, best contact number, and a brief description of what you hope to be assisted with.

Cancellations

If you are unable to keep your booked appointment, please contact us as soon as possible; we may be able to offer the space to another student then.

Confidentiality

What is discussed during sessions is strictly confidential within the Health Services Centre unless permission is given otherwise.

Available for all Te Pukenga ākonga (Whakatāne, Online and Remote ākonga)

Vitae 

Following services provided: Telephone, or Web App (eg. Facetime or Zoom) consults
Vitae Website

Mokoia Campus

Rose Lancaster-Rous (Counsellor)
Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults
Email: [email protected] 
Phone: 07 346 8883 

Taupō Campus

Taupō Family Centre (Group of counsellors)
Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults
Email: [email protected]
Phone: 027 376 8222

Tokoroa Campus 

Linda Tiro (Counsellor)
Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults
Email: [email protected]
Phone: 021 170 6966

Whakatāne Campus

Bay Counselling & Therapy (Group of counsellors)
Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults
Email: [email protected]
Phone: 07 578 0959

Windermere Campus

Bay Counselling & Therapy (Group of counsellors)
Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults
Email: [email protected]
Phone: 07 578 0959

After Hours

Contact 0800 Healthline to speak to a registered nurse. Healthline provides a free and confidential service, offering advice and support.

• Healthline (open 24 hours) on 0800 611 116

Please also use these external services if needed:

• Lifeline on 0800 800 508
• Mental Health Crisis team 0800 111 757
• Tautoko Mai – Sexual Harm Support 0800 227 233
• Healthline 0800 611 116
• Alcohol and Drugs Helpline 0800 787 797
• Women’s Refuge 0800 733 843
• Youthline 0800 376 633 of free text 234
• 24 Hour Counselling Service 0800 543 354
• COVID 19 Healthline 0800 358 5453