Health Centres (Te Whare Hauora)

Te Whare Hauora - Health Centre Logo

Our Health Centres at Mokoia Campus (Rotorua) and Windermere Campus in (Tauranga) offer on-site free healthcare service to Toi Ohomai students and staff.

We offer the services of kaitiaki nurses, counselling services and referrals to internal and external support services. All of our services are confidential.

Services at Mokoia Campus and Windermere Campus

The healthcare services include:

  • Kaitiaki Nurses
  • Counselling services
  • Doctor appointments
  • Health advice
  • Immunisations/vaccinations
  • Treatment of minor injuries and wounds
  • Health screening (asthma, blood pressure checks, blood sugar checks)
  • Sexual health services
  • Support with mental health issues such as stress, anxiety or other challenges you may be facing
  • Smoking cessation support
  • Referrals to internal and external healthcare and wellbeing services and support
  • Mental Health Kaitiaki Practitioner

Windermere Campus Health Centre (Tauranga) 

Mokoia Campus Health Centre (Rotorua)

Services to our Regional Campuses

Health and counselling services are available during the term times on specified days at our Taupō, Tokoroa, Waipā and Whakatāne campuses (see service hours for the relevant campus in contacts below).

The healthcare services include:

  • Katiaki Nurse
  • Counselling services
  • Remote doctor appointments via phone
  • Health advice
  • Treatment of minor injuries and wounds
  • Assessment and support for minor illness
  • Health screening (asthma, blood pressure checks, blood sugar checks)
  • Sexual health services
  • Support with mental health issues such as stress, anxiety or other challenges you’re facing
  • Smoking cessation support
  • Referrals to internal and external support
  • Mental Health Kaitiaki Practitioner

Regional Campuses Healthcare Services Timetable

Health Professional Mon Tues Wed Thurs Fri

Taupō Campus 

(Interview Room)

  11.00am – 1.00pm      

Tokoroa Campus 

(Whanau Room)

    11.00am – 1.00pm    

Whakatāne Campus 

(Room 31)

    9.30am – 2.30pm    
Waipā Campus   9.00am – 9.30am      

Mental Health Kaitiaki Practitioner

We have two experienced and skilled mental Health Nurses who can support with:

  • Assessing and supporting students with mental health challenges
  • Stress and anxiety management
  • In-class mental health workshops
  • Regular mindfulness sessions
  • Referral to external health organisations

Make an appointment with a Mental Health – Kaitiaki Practitioner on campus or remotely by stopping by Te Whare Hauora - Health Centre, emailing [email protected] or contacting 07 346 8883 (Mokoia) or 07 557 8756 (Windermere).

Free Counselling Services 

Our counselling service provides ākonga with short-term counselling support. These sessions are free for all ākonga and are approximately 50-60 minutes long. 

This confidential service allows you to discuss your concerns and emotions in a safe place.

For many, one to two sessions may be enough, but if you do need more we can discuss this with you and develop a plan or offer referrals if appropriate.

Counselling Services include:

  • Face-to-face appointments 
  • Phone appointments
  • Online web-based appointments (via Zoom)

How to make an appointment

To make an appointment and for more information, please see the below campus specific contact details. 

Feel free to emailing [email protected] for redirection to a suitable service.

To assist us with your query, please include in your email your full name, Student ID, campus location, best contact number, and a brief description of what you hope to be assisted with.

Cancellations

If you are unable to keep your booked appointment, please contact us as soon as possible; we may be able to offer the space to another student then.

Confidentiality

What is discussed during sessions is strictly confidential within the Health Services Centre unless permission is given otherwise.

Available for all ākonga (Whakatāne, Online and Remote ākonga).

Vitae 

Following services provided: Telephone, or Web App (eg. Facetime or Zoom) consults.
Vitae Website

Mokoia Campus

Rose Lancaster-Rous (Counsellor)

Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.

Email: [email protected] 
Phone: 07 346 8883 

Taupō Campus

Taupō Family Centre (Group of counsellors)

Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.

Email: [email protected]
Phone: 027 376 8222

Tokoroa Campus 

Linda Tiro (Counsellor)

Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.

Email: [email protected]
Phone: 021 170 6966

Whakatāne Campus

Bay Counselling & Therapy (Group of counsellors)

Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.

Email: [email protected]
Phone: 07 578 0959

Windermere Campus

Bay Counselling & Therapy (Group of counsellors)

Following services provided: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.

Email: [email protected]
Phone: 07 578 0959

After Hours

Contact 0800 Healthline to speak to a registered nurse. Healthline provides a free and confidential service, offering advice and support.

  • Healthline (open 24 hours) on 0800 611 116

Please also use these external services if needed:

  • Lifeline on 0800 800 508
  • Mental Health Crisis team on 0800 111 757
  • Tautoko Mai – Sexual Harm Support on 0800 227 233
  • Healthline on 0800 611 116
  • Alcohol and Drugs Helpline on 0800 787 797
  • Women’s Refuge on 0800 733 843
  • Youthline on 0800 376 633 or free text 234
  • 24 Hour Counselling Service on 0800 543 354
  • COVID 19 Healthline on 0800 358 5453

Contact information

Health Centre (Te Whare Hauora), Mokoia Campus

07 346 8883

027 336 3953

Monday–Friday, 8.30am–4.00pm

M11, M Block

Mokoia Campus, Mokoia Drive, Rotorua

Health Centre (Te Whare Hauora), Windermere Campus

07 557 8756

027 618 9997

Monday–Friday, 8.30am – 4.00pm

Building L3

Windermere Campus, 70 Windermere Drive, Poike, Tauranga

Healthcare Services, Taupō Campus

07 346 8883

Tuesdays, 11.00am-1.00pm

Closed during term holiday breaks

Interview Room

Taupō Campus, 118 Heuheu Street, Taupō

Healthcare Services, Tokoroa Campus

07 346 8883

Wednesdays, 11.00am-1.00pm

Closed during term holiday breaks

Whanau Room

Tokoroa Campus, 71 Ashworth Street, Tokoroa

Healthcare Services, Whakatāne Campus

07 346 8655

Wednesdays and Thursdays, 9.30am – 1.30pm

Closed during term holiday breaks

Room 31

Whakatāne Campus, 33 Cutler Crescent, Whakatāne

Health Centre Services, Waipā Campus

Tuesdays, 9.00am – 9.30am

Closed during term holiday breaks

Waipā State Mill Road, Whakarewarewa, Rotorua 3074